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Privacy Policy

This Privacy Policy describes how ScrubJoy (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit and make purchases on our website. We are committed to protecting your privacy and safeguarding your personal information. Please read this Privacy Policy carefully to understand our practices.

1. Information We Collect

We collect various types of personal information when you interact with our website, including:

  • Contact information (such as name, email address, phone number, shipping and billing addresses)
  • Payment information (such as credit card details) are stored and processed securely by our payment processor, Stripe (https://stripe.com)
  • Order information (such as products purchased, order history, and preferences)
  • Analytics information collected through Google Analytics, which may include your IP address, device information, and browsing behavior on our website
  • Email marketing information collected through Klaviyo (https://www.klaviyo.com), including your email address and engagement history
  • Advertising information collected through the Meta (Facebook & Instagram) pixel and Google Ads, including your interaction with our ads and website

2. Use of Personal Information

We use the collected personal information for the following purposes:

  • To process and fulfill your orders, including shipping and delivery
  • To communicate with you regarding your purchases, inquiries, and customer support
  • To personalize your shopping experience and provide tailored recommendations
  • To send marketing communications, such as newsletters and promotional offers, subject to your consent where required by applicable law
  • To analyze website usage and trends, and improve our website and services
  • To comply with legal obligations and protect our rights and interests

3. Sharing of Personal Information

We may share your personal information with the following trusted third parties:

  • Shipping carriers and third-party logistics partners to fulfill and deliver your orders
  • Service providers who assist us in operating our website and providing our services, including payment processing, email marketing, and analytics
  • Law enforcement agencies, government authorities, or legal advisors when required to comply with applicable laws or regulations, or in response to a valid court order or subpoena

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our website. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct, update, or delete your information. You may also unsubscribe from our marketing communications at any time. Please contact us using the information provided below to exercise your rights.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of any collected information from a child, we will take appropriate steps to delete it.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be effective upon posting on our website, with the date of the most recent revision indicated at the bottom of the policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us via our website or by mail at:

322 Lindsay Street
Gainesville, TX, 76240

Phone: 720-751-9364

Last Updated: June 9, 2023